About Our Services

Details of our services below

TELEPHONE LINES

Please be aware that you DO NOT need to call the surgery at 8am to access an appointment during the week, please wait until later in the morning to call or use online booking. Unfortunately we do not have capacity to answer 50 patient calls at 8am so please call later in the day after 9am.

Integrated Social Prescribers

Our social prescribers link people to activities, groups and services in our area to support social and emotional health wellbeing.  Social prescribers give people time, focussing on what matters to you.  

The Suffolk Disability and Health Action Group in partnership with the Ipswich Hospital NHS Trust has produced 'ABOUT ME'. This is to help anyone with a disability and/or health condition provide healthcare professionals with information about themselves in an easy to understand way that reduces the need to keep repeating.

You can use this for hospital and GP appointments, with carers, dentists, opticians etc as well as when you go away on holiday.

To access this document please click here

Telephone Advice

Reception will take details from the patient and pass this to the nurse or doctor and if appropriate, a nurse or doctor will return the call and give appropriate advice.

Special Clinics

We run a range of clinics for asthma, diabetes, hypertension (raised blood pressure), childhood immunisation, cervical screening and travel clinic. We also run a flu clinic at appropriate times of the year.

For an appointment or further details, please call reception on 01473 556767 and please make sure the Receptionist is aware of your needs.

Other Clinics

• Stop smoking by appointment PN & HCA
• Minor Ops (referral only by DR)
• Well Person by appointment (Practice Nurse)
• Asthma Advice by appointment (Practice Nurse)
• Diabetic Clinic by appointment (Nurse/ P & HCA)
• New Patient Medical by appointment (Practice Nurse/HCA)

Well Person checks for the over 40's

All patients over the age of 40 are welcome to book an appointment for an annual health check. Please make an appointment for the check at the surgery.

Dental Problems

We do not deal with dental problems here at the surgery. For help with a dental problem, please visit your dentist or call the NHS 111 team in an emergency.

ADHD - Private Providers

You need to be aware that should you choose to be referred to a private provider, and a diagnosis is made, we will not be in a position to prescribe ADHD medication or arrange monitoring.  This is because the private providers may not be able to offer the same follow-up or monitoring as NHS specialists. As a practice, we will not enter into a shared care agreement with a private provider.  Getting the ADHD medication must all be done through the private provider and you should check on the costs of ongoing treatment including prescribing and yearly reviews.

Private providers each have their own referral process and you should refer to their websites for more information.  We may need information from you in order to complete a referral to a private provider on your behalf.  Failure to respond to a request for information about your referral in a timely manner, will result in your referral request being cancelled.

If a patient who has been diagnosed by a private service wishes to receive their ADHD treatment on the NHS from their GP, they will still need to be referred to an NHS mental health specialist for an assessment.  This referral will still need to go through the NHS waiting list.

If the NHS mental health specialist feels the patient meets NHS criteria to start ADHD medication, a shared care agreement may then be agreed between the NHS specialist and GP.