Patient Participation Group

What is the aim of a PPG?

The aims of the Patient Participation Group (PPG) are as follows:

• To encourage a positive relationship between the patients and all of the surgery staff
• Represent a voice for the patient in the practice
• To be realistic about what you can achieve and to look for small changes that can make a real difference
• To work together constructively and positively to help identify solutions and to work in partnership with the practice and other local organisations
• Carry out research to find out what matters to patients and discussing the findings with the practice
• To encourage patients to engage in their own healthcare and future needs

The practice will work with the PPG to develop an action plan for implementing changes.

How does having a PPG benefit the patients and the practice?

 Good for patients

• Patients will take more responsibility for their own health
• Patients will have a clearer understanding and knowledge of the practice and staff
• Patients will benefit from improved communications with staff
• Patients will have a forum to suggest positive ideas and voice their concerns

Good for practice staff

• Staff will be able to plan services jointly with patients and this should make services more effective.
• Staff will be able to help patients with non-medical and social care issues
• Staff will be able to get help from patients in meeting targets and objectives
• Staff will have a forum to voice concerns, ideas and suggestions to patients
• Staff will build stronger links with their community

For the surgery to be able to grow our PPG :  WE NEED YOU!

If you are interested in taking part in our group, or would like more information about anything we do please contact us on 01473 556767 or ask at reception