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Accidents & Emergencies

The nearest Accident and Emergency department is at the Ipswich Hospital NHS Trust and is open 24 hours a day and is for genuine accidents and emergencies only.

If you feel it is a life-threatening emergency, dial 999 and request an ambulance.

Out of hours

If you require urgent medical attention when the surgery is closed, please call the NHS 111 service. You should use the NHS 111 service if you need urgent medical help or advice for non life-threatening situations.

For immediate, life-threatening emergencies call 999.

Home visits

Home visits are only available for patients who are medically unable to leave the house. It is really important that anyone who can get into the surgery, whether by taxi, or given a lift by a friend or family member, does this.

In the time that a Doctor does one home visit, they could see at least 3 or 4 other patients so please only ask if you cannot leave the house.

Where possible please telephone the surgery before 10.30am. A Doctor may telephone you so that he/she can assess the urgency of your request. Feverish children and patients with infections, rashes or sickness may be safely brought to the surgery.

Patients can be isolated as necessary in special side examination rooms. 

NHS, England

Call 111 when it's a concern, but less urgent than 999.
The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

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